A dedicated team of professionals ready to help.
At Graphic, our dedicated team of IPC-trained Application
Engineers is committed to providing exceptional support
throughout your product’s lifecycle. Our services include:
Our Application Engineers are part of the Sales department but work closely
within Engineering, ensuring seamless integration of design and
manufacturing processes.
Our Engineering Department operates 24/5, from Monday 6 a.m. to Saturday, 6 a.m, ensuring global time zone coverage.
Coverage. The team handles Estimating, CAM, Route Traveller Generation, and Customer Support, providing a complete manufacturing package for production.
providing a complete manufacturing package for production.
Machinery & Software:
This setup ensures precision, efficiency, and comprehensive
support throughout the manufacturing process.
At Graphic, our Special Products department excels in validating
new concepts and technologies, ensuring they are production-
ready. We offer ideal prototyping solutions, managing everything
from small development batches to medium pre-production
volumes at our UK facility.
For larger production volumes, we facilitate a seamless transition
to our facility in China, ensuring cost-effective and efficient
scaling. This approach guarantees a smooth product development
journey from initial prototype to full-scale production.
By leveraging our extensive capabilities and global reach, we
deliver reliable and innovative solutions tailored to your specific
needs.
Graphic supports customers’ urgent needs with a rapid
delivery service for prototypes and critical products.
New design quotes are typically provided the same working
day, with repeat designs quoted within hours. Materials can
be reserved or pre-ordered to reduce timescales.
Lead times for quick turns depend on complexity but
can be as little as 3/5 working days.
For deliveries within 7 working days, order confirmation,
data, and materials are required by 9am on day 1, and by
10am for longer lead times.
At Graphic PLC, we have a dedicated team of professionals
supporting our sales function, ensuring unparalleled customer
service. This team includes:
Our comprehensive support structure is designed to deliver class-
leading customer service, providing expert assistance from initial
contact through to project completion.
